FAQs - Frequently Asked Questions

 

 

 

 

     Questions

   Questions

 
 

Can authenticity of the paintings be guaranteed?

How are the art works in Thavibu Gallery selected?

 
 

How do I place an order?

How do I find art works that I like?

 
 

What payment options do I have?

How do I care for my paintings?

 
  Are the payment options safe?

Why have prices for paintings increased lately?

 
 

What determines the shipping costs?

Why are some paintings expensive?

 
 

How long will it take before I receive the art work?

Will the value of the paintings increase over time?

 
 

Are there additional costs or taxes to be paid?

I want to invest in contemporary art, what do I do?  
  Can I return an art work? What is Buy1Give1Free?  
  What information is collected about clients?    
       
     Answers    Answers  
  Can authenticity of the paintings be guaranteed? How are the art works in Thavibu Gallery selected?  
  Yes, since the art works are acquired directly from the artists.  We have more than nine years experience in dealing with  
  A certificate of authenticity is provided for each purchase. contemporary art from Thailand, Vietnam and Burma and  
  All art works sold by Thavibu Gallery are original and signed pieces. have thus been able to establish contact with some of the  
    top artists in the region.  Based on experience, we have then  
  How do I place an order? chosen some of the best artworks from the top artists,  
  Go to the order form then print it out, fill it in and send it to thus a careful selection of quality works have been made.  
  Thavibu Gallery by fax.    
    How do I find art works that I like?  
  What payment options do I have? Please browse the website and look at the art categories  
  Payment is normally done either by credit card or by bank page to get some ideas. The most important criteria is that  
  transfer to the account of Thavibu Gallery.  Other options you buy something you like and can live with for a long time.  
  can be discussed.    
    How do I care for my paintings?  
  Are the payment options safe? Please look at the page conservation -  
  Yes, since we do not accept online payments which can be care for your paintings.  
  subjected to fraud.  Bank to bank transfer is safe, and so is    
  credit card payment.  Credit card details are sent immediately Why have prices for paintings increased lately?  
  to the bank for processing, and credit card data are then Prices for paintings are basically set by the artists. It  
  destroyed, not stored in the gallery. is common that prices increase when an artist becomes  
    more well known and respected, which is happening for  
  What determines the shipping costs? many of the artists.  Also, there is an increased interest  
    Shipping costs are set by DHL, the company we use for in contemporary art from Asia, though prices for  
  sending art works door-to-door. We have negotiated Southeast Asian art are still realistic and not (yet) inflated  
  special, low rates with DHL.  The DHL costs depend on as is certainly the case of some artists from China, for  
  volume/weight of the package, and insurance costs will be added.  example.  
       
  How long will it take before I receive the art work? Why are some paintings expensive?  
  Packing of the art work may take 1-2 days and shipping time Thavibu Gallery represents some of the top artists in  
  depends on the destination.  Nearby countries will receive Southeast Asia and works by top artists command  
  shipment in 1-2 days while it normally takes 4-7 days to USA high prices.  Viewed in an international context though,  
  and Europe. prices are quite reasonable considering that these  
    artists are their countries' most well known and  
  Are there additional costs or taxes to be paid? respected artists.  Top artists produce works that  
  There are no additional costs or taxes to send paintings.  are independently vetted by art museums and  
  Import of art works are subjected to the legislation of the incorporated in their collections.  As can be  
  destination country, and import taxes may be imposed in seen here, many of Thavibu Gallery's artists have  
  some countries.  Taxes are levied based on declared value. works that are represented in museum collections.  
       
  Can I return an art work? Will the value of the paintings increase over time?  
  We pack our shipments with the utmost care and ship them It is difficult to predict whether the value of paintings  
  through DHL.  Thus, we have never had any art works will increase over time.  However, we believe firmly  
  damaged during transportation.  However, in the unlikely that a quality painting has lasting value, and that works  
  event that an artwork arrives damaged, we take full by the top artists we represent (see above) have potential  
  responsibility and refund the payment promptly or find another to increase in value over time.  
  solution jointly with the buyer, such as a replacement painting.    
   If you have any doubts as to whether you will like the real art I want to invest in contemporary art, what do I do?  
  work you intend to purchase, kindly let us know your doubts Set your objectives and discuss them with reputable  
   by email, and we will arrange for a possible return of the art art galleries.  Buying for investment requires a deep  
  work if it turns out to be not what you expected.  understanding of the art as well as of the art market.  
    Focus on artists that has been vetted, i.e. who have  
  What information is collected about clients? works represented in museum collections (see above).  
  Any information collected from you during your purchase, Curators understand the art well, but often do not  
  i.e. your name, e-mail address, mailing address, phone know the market sufficiently.  
  number, credit card data, to allow us to complete your    
  order, is protected.  We do not rent, trade, or sell your What is Buy1Give1Free? www.buy1-give1free.com  
  personal information to anyone.  Credit card data are Buy 1 art work – and 1 donation will automatically be  
  destroyed once they have been submitted to the bank given by  Thavibu Gallery to a charity in the B1G1 network.   
  for processing.  B1G1 matches businesses with charitable causes right around  
    the world so that every business transaction makes a difference  
    somehow, somewhere.  
    Donation from 1 painting sold provides one blind person with  
    accommodation for one month  
       

 

     

 

 

 

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